Competition Commission Seeks to Increase Competition in Payment Protection Insurance Market
PPI covers borrowers in the event they are unable to make payments on loans, credit cards, or mortgages because of accident, sickness, or unemployment. PPI has been under scrutiny since 2005, when a consumer group referred a complaint about PPI to the Office of Fair Trading. The OFT referred the case to the Commission in February 2007. The OFT found that only 20 percent of PPI premiums are ever paid out in claims, while 82 percent of car insurance premiums are paid out in claims.
The Commission noted that the vast majority of PPI policies are sold at the same time as a consumer takes out a loan or other credit. Many consumers are unaware they can purchase PPI from other providers. Consumers rarely shop around to compare terms, conditions and prices for PPI and rarely switch PPI providers. The Commission found that the ‘point-of-sale’ advantage makes it hard for consumers to locate other PPI companies and leads to a lack of competition and high prices in the PPI market.
The Commission recommended several measures which it thinks will be effective in increasing competition in the PPI market. The most drastic measure was a ban on the sale of PPI by a distributor to a consumer within 14 days of the distributor extending credit to the consumer. Under the plan, the consumer could contact the distributor 24 hours after the sale if he wanted to purchase PPI. The Commission determined this ban will give the consumer more opportunity to shop around for PPI, and will eliminate the point-of-sale advantage.
The Commission called for advertising for PPI to be made clearer. The Commission also recommended a ban on single-premium PPI policies, where consumers pay for the insurance upfront, because it’s difficult for consumers to switch policies and compare costs with other PPI policies.
The Association of British Insurers criticized the new plan harshly, stating that it would result in financial hardships for individuals and families who failed to purchase PPI and found themselves unable to make repayments on a loan. The British Bankers Association claimed it was wrong to encourage people to borrow money without a back-up in place.
However, many consumer groups were pleased with the recommendations. One group recently warned that banks were pushing PPI to consumers who mistakenly thought they were required to purchase it. Another problem is the insurance is frequently sold to consumers who could never make a claim on it, like the self-employed or employees on short-term contracts. The Financial Ombudsman reported that about one-fourth of the complaints it receives each week are about PPI.
The Commission is inviting interested parties to contact it with comments and concerns about the proposed plan before December 4. The final report is scheduled to be released in mid-January 2009.
About the author: Jason Hardy is an avid writer on legal issues, including international writing about many subjects including european antitrust. Eu competition law interests Jason particularly. He resides in Seattle, Washington.
Labels: competition, eu competition law, eu law, european antitrust, insurance market